INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I get in touch with Pewli's customer support?
You can reach our customer support team by filling out the contact form on this page, or by emailing us at support@pewli.com.
What is Pewli's response time for customer inquiries?
We aim to respond to all inquiries within 24-48 hours on business days. Please note that response times may be slightly longer during holidays.
Can I make changes to my order after it’s placed?
Yes, if your order hasn’t been shipped yet, we’ll do our best to accommodate changes. Please contact us as soon as possible with your order details.
How do I track my order?
Once your order has shipped, you’ll receive an email with a tracking number and instructions on how to track your package.
What is Pewli's return and exchange policy?
We accept returns on eligible items within 30 days of purchase. Please visit our Returns & Exchanges page for more information or reach out to us for assistance.
INFORMATION ABOUT US
